01 Who We Are
PRCoverage.AI ("we", "us", "our") is operated by High Vibe Code LLC. We provide AI-powered PR reporting and media visibility software to PR professionals and businesses worldwide.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and service at prcoverage.ai.
02 Information We Collect
We collect the following categories of data:
- Account data: Name, email address, password (hashed), company name, and billing details provided when you register.
- Usage data: Pages visited, features used, report generation activity, and session data collected automatically.
- Content data: Media coverage URLs, publication data, and report content you upload or generate using the Service.
- Payment data: Billing information processed securely via our payment provider (Paddle). We do not store card numbers.
- Communications: Emails, support requests, and feedback you send us.
- Technical data: IP address, browser type, device information, and cookies.
03 How We Use Your Data
We use the data we collect to:
- Provide, operate, and maintain the PRCoverage.AI service
- Process payments and manage your subscription
- Send transactional emails (account confirmations, invoices, password resets)
- Respond to support requests and enquiries
- Analyse usage to improve the platform and fix issues
- Send product updates and feature announcements (you can unsubscribe at any time)
- Comply with legal obligations
We do not sell your personal data to third parties.
04 Legal Basis for Processing
For users in the EU/EEA, we process your data on the following legal bases:
- Contract: Processing necessary to deliver the Service you have subscribed to.
- Legitimate interests: Improving the Service, preventing fraud, and maintaining security.
- Consent: For marketing communications — you can withdraw consent at any time.
- Legal obligation: Where processing is required by applicable law.
05 Data Sharing
We share data only with trusted service providers who help us operate the platform:
- Paddle — payment processing
- Supabase — database and authentication infrastructure
- Vercel — hosting and deployment
- Mailchimp / transactional email providers — email delivery
All sub-processors are contractually required to handle your data securely and in accordance with applicable laws. We do not sell, rent, or trade your personal data.
06 Data Retention
We retain your account data for as long as your account is active. If you close your account, we will delete or anonymise your personal data within 90 days, unless we are required by law to retain it for longer.
Report data and generated content may be retained for up to 12 months after account closure to support dispute resolution. You are responsible for downloading and backing up your own reports.
07 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your personal data
- Restriction — limit how we process your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdrawal of consent — withdraw consent for marketing at any time
To exercise any of these rights, contact us at legal@prcoverage.ai.
08 Cookies
We use essential cookies to operate the Service (authentication, session management) and analytics cookies to understand how the platform is used. You can control non-essential cookies through your browser settings.
We do not use third-party advertising cookies or sell cookie data.
09 Third-Party Services
Our Service integrates with third-party APIs (such as AI model providers and media monitoring tools). When you use these features, relevant data may be processed by those providers under their own privacy policies. We recommend reviewing the privacy policies of any third-party service you connect to PRCoverage.AI.
10 Security
We implement industry-standard security measures including encrypted data transmission (TLS), secure authentication, and access controls. However, no system is completely secure, and we encourage you to use a strong password and keep your login credentials confidential.
11 Children's Privacy
PRCoverage.AI is a professional B2B tool and is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us and we will delete it promptly.
12 International Transfers
Your data may be transferred to and processed in countries outside your own, including the United States and the European Union. Where such transfers occur, we ensure appropriate safeguards are in place — including Standard Contractual Clauses for EU/EEA data transfers — to protect your personal data.
13 Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or via an in-app notice. The "Last updated" date at the top of this page will always reflect the most recent revision.
14 Contact
For privacy-related enquiries, data requests, or to exercise your rights, contact us at:
PRCoverage.AI (High Vibe Code LLC)
Email: legal@prcoverage.ai
Support: support@prcoverage.ai
Privacy questions?
Contact our team at legal@prcoverage.ai — we aim to respond within 5 business days.